The Wi-Fi 6 My ISP, SuddenLink, would not update the firmware to the latest version because it was a customer-owned cable modem. I feel “lucky” that mine never worked as I can return it and suffer no monetary loss. Storage by Rick Broida Nov 12, It arrived in a completely different box with a picture of the modem on it and a manual inside! TWC support was predictably unhelpful.

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Motorola SURFboard SB – cable modem Overview – CNET

Amazon Advertising Find, attract, and engage customers. Turn on 1-Click ordering for this browser. ISP will not update!

When the modem connected, the downstream LED turned blue, which according to the manual, means that the channel is bonded. Amazon Inspire Digital Educational Resources.

Amazon Second Chance Pass motoroka on, trade it in, give it a second life. If the Standby LED is on, the cable modem is in standby mode.

Item is in your Cart. Compare this to the white model which has the much more verbose manufacturer’s description on the product page, the retail packaging, and the color-coded back panel. There was a problem completing your request. Customers also shopped for. Don’t see what you’re looking for? Pairs well with… just about anything!


However, I do feel for those who bought one that broke months later and will likely not be able to return theirs.

Motorola SURFboard SB5101 – cable modem Series

Storage by Rick Broida Nov 12, Get to Know Us. I purchased this modem without a second thought due to the modesurfr good reviews and the relatively low price. How to use your router’s parental controls How to use your router’s parental controls by Molly Price. It does irk me a bit that sellers are trying to pass this off as new. When the light is flashing the modem is scanning for a movemsurfr channel connection.

Check that the electrical outlet is working. A solid light indicates the connection is acquired. If your network is slow or acting weird, it’s possible someone is stealing your signal and maybe more.

Troubleshooting Tips for Motorola Surfboard Cable Modems | CableAmerica Support Center

Be respectful, keep it civil and stay on topic. Black ones will have likely been purchased by a cable company at some point, so have a high likelihood that they were used moddemsurfr extensively as rental modems. Terms and conditions apply. Get a 4-terabyte USB 3.


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Check with your ISP first if they will update the firmware. For warranty information about this product, please click here. I believe that the channel bonding makes it easier for the ISP to enforce bandwidth caps, but it also makes the connection more reliable.

My ISP, SuddenLink, would not update the firmware to the latest version because it was a customer-owned cable modem. Proof of purchase with motodola warranty terms must be presented to qualify!

Is this feature helpful? I would actually highly recommend the WHITE version, as it tripled my upload speed and boosted my download speed a bit as well.